Support
Please include the game name, your device model and the version number shown at the bottom of the game’s Settings screen.
Frequently asked
My purchases are missing.
Open Settings in the game and tap Restore purchases. Make sure you are signed in with the same Apple or Google account.
I got a new phone. Where is my progress?
On iOS progress returns through iCloud; on Android through your device backup. Backup must be turned on in your device settings.
I want a refund.
Refunds are handled by Apple (reportaproblem.apple.com) or Google Play (play.google.com › Order history); we cannot issue them.
How do I turn off ad tracking?
iOS: Settings › Privacy & Security › Tracking. Android: Settings › Privacy › Ads.